Terms of Service

These terms govern your use of Biggapon BD's advertising services and platform. Please read them carefully.

Last updated: January 2024 • Effective Date: January 1, 2024

Agreement to Terms

By accessing and using Biggapon BD's advertising services ("Services"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and Biggapon BD ("we," "us," or "our").

If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Acceptance Confirmation

By creating an account or using our services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Service Description

Advertising Services

Biggapon BD provides comprehensive digital advertising services across multiple platforms including but not limited to:

Platform Management

  • Meta Ads (Facebook & Instagram)
  • TikTok Ads and TikTok for Business
  • Snapchat Ads and AR Lenses
  • Telegram Ads and Channel Promotion

Service Features

  • Campaign strategy and planning
  • Audience targeting and optimization
  • Creative development and testing
  • Performance monitoring and reporting

Service Availability

🌍

Global Reach

Services available worldwide with local market expertise

24/7 Monitoring

Continuous campaign monitoring and optimization

📊

Real-time Reporting

Live dashboard access and detailed analytics

Payment Terms & Billing

Service Fees

  • Management Fee: Monthly service fee based on selected plan
  • Ad Spend: Direct payment to advertising platforms
  • Setup Fee: One-time onboarding and setup cost
  • Performance Bonus: Success-based additional fees (optional)

Billing Cycle

Monthly Billing

Service fees are billed monthly in advance. First payment due upon service activation.

Ad Spend Billing

Advertising costs are billed separately by each platform or through our managed billing system.

Payment Methods & Terms

💳

Credit Cards

Visa, MasterCard, American Express

🏦

Bank Transfer

Wire transfer for enterprise clients

💰

Digital Wallets

PayPal, Stripe, and other processors

Late Payment Policy

  • • Payments are due within 30 days of invoice date
  • • Late fees of 1.5% per month may apply to overdue amounts
  • • Services may be suspended for accounts 60+ days overdue
  • • Collection costs and legal fees may be added to delinquent accounts

Responsibilities & Obligations

Biggapon BD's Responsibilities

Provide professional advertising services as outlined in service agreements
Maintain platform integrations and technical infrastructure
Monitor campaign performance and provide regular reporting
Ensure compliance with advertising platform policies and guidelines
Protect client data and maintain confidentiality
Provide customer support during business hours
Deliver services with reasonable skill and care

Client Responsibilities

Provide accurate business information and advertising objectives
Supply necessary creative assets and brand guidelines
Ensure compliance with applicable laws and regulations
Maintain valid payment methods and pay invoices on time
Provide timely feedback and approvals for campaigns
Grant necessary access to advertising accounts and platforms
Communicate changes in business objectives or requirements

Prohibited Activities

  • Promoting illegal products or services
  • Violating platform advertising policies
  • Using misleading or deceptive advertising content
  • Infringing on intellectual property rights
  • Targeting minors inappropriately
  • Promoting discriminatory practices
  • Sharing account access with unauthorized parties
  • Attempting to manipulate platform algorithms

Limitations & Disclaimers

Service Limitations

Performance Disclaimers

  • • No guarantee of specific campaign results
  • • Performance depends on market conditions
  • • Platform algorithm changes may affect results
  • • External factors beyond our control may impact performance

Technical Limitations

  • • Platform API limitations and restrictions
  • • Third-party service dependencies
  • • Scheduled maintenance and downtime
  • • Data accuracy depends on platform reporting

Liability Limitations

LIMITATION OF LIABILITY: In no event shall Biggapon BD be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • • Loss of profits or revenue
  • • Loss of business opportunities
  • • Loss of data or information
  • • Business interruption costs
  • • Reputational damage
  • • Third-party claims
  • • Platform policy violations
  • • Market condition changes

Our total liability for any claim shall not exceed the amount paid by the client for services in the 12 months preceding the claim.

Termination

Termination by Client

  • • 30-day written notice required
  • • Final invoice for completed work
  • • Data export assistance provided
  • • Account access transfer support

Termination by Biggapon BD

  • • Breach of terms or non-payment
  • • Prohibited activities or policy violations
  • • 30-day notice for convenience termination
  • • Immediate termination for cause