Privacy Policy

Your privacy is our priority. Learn how Biggapon BD protects and manages your data in our advertising services.

Last updated: January 2024

Introduction

Biggapon BD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our advertising agency services, including campaign management, audience targeting, and performance analytics across platforms like Meta, TikTok, Snapchat, and Telegram.

By using our services, you consent to the data practices described in this policy. We encourage you to read this policy carefully and contact us if you have any questions.

Information We Collect

Personal Information

  • Contact details (name, email, phone number, business address)
  • Business information (company name, industry, advertising goals)
  • Payment information (billing address, payment method details)
  • Account credentials and authentication data

Campaign Data

  • Advertising platform account access tokens and permissions
  • Campaign performance metrics and analytics data
  • Audience targeting preferences and demographic data
  • Creative assets and advertising content

Technical Information

  • IP address, browser type, and device information
  • Usage patterns and interaction data with our platform
  • Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

  • • Campaign creation and management
  • • Audience targeting and optimization
  • • Performance monitoring and reporting
  • • Budget management and billing
  • • Customer support and consultation

Business Operations

  • • Account authentication and security
  • • Platform integration and API management
  • • Analytics and performance insights
  • • Service improvement and development
  • • Legal compliance and fraud prevention

Data Minimization Principle

We only collect and process data that is necessary for providing our advertising services. We regularly review and delete unnecessary data to minimize our data footprint.

Data Security & Protection

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Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

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Access Control

Strict role-based access controls ensure only authorized personnel can access your data.

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Monitoring

24/7 security monitoring and automated threat detection protect against unauthorized access.

Additional Security Measures

  • • Regular security audits and penetration testing
  • • Multi-factor authentication for all accounts
  • • Secure API integrations with advertising platforms
  • • Regular data backups and disaster recovery plans
  • • Employee security training and background checks
  • • Compliance with SOC 2 Type II standards
  • • Incident response and breach notification procedures
  • • Regular software updates and security patches

Your Privacy Rights

Data Subject Rights

1

Access

Request a copy of your personal data we hold

2

Rectification

Correct inaccurate or incomplete information

3

Erasure

Request deletion of your personal data

4

Portability

Receive your data in a structured format

5

Restriction

Limit how we process your information

6

Objection

Object to certain types of data processing

How to Exercise Your Rights

Contact Information

Email: privacy@gulshanads.app

Response time: Within 30 days

Required Information

  • • Full name and email address
  • • Specific request details
  • • Identity verification documents
  • • Account information (if applicable)

Data Sharing & Third Parties

Advertising Platforms

We share necessary data with advertising platforms (Meta, TikTok, Snapchat, Telegram) to manage your campaigns effectively. This includes:

  • • Campaign settings and targeting parameters
  • • Creative assets and ad content
  • • Budget and bidding information
  • • Performance metrics and analytics
  • • Audience data for targeting optimization
  • • Account authentication tokens

Service Providers

We work with trusted third-party service providers who assist in delivering our services:

Cloud Infrastructure

AWS, Google Cloud for hosting and data storage

Analytics

Performance tracking and reporting tools

Payment Processing

Secure payment and billing services

Questions About This Policy?

We're committed to transparency and are here to help you understand how we protect your privacy. If you have any questions or concerns about this privacy policy, please don't hesitate to contact us.